Legal Notice

Processing of Personal Data (GDPR)

We make every effort to comply with the European Regulation (EU) 2016/679 (GDPR) regarding the protection of individuals with respect to the processing of personal data and the free movement of such data. Its main purpose is to increase the level of protection of personal data and to ensure that each person has control over their own information.

Below we explain how we collect, use, transfer, and protect your personal data following your interaction with our website.

Our Contact Details

PCIEFTIN SRL
Headquarters: Ploiești, Prahova County, Strada Făt-Frumos no. 18
Trade Registry Number: J20/2507338/4008
Fiscal Identification Code (CUI): 52576171
Contact E-mail: [email protected]

What Personal Data We Collect

We collect your personal data directly from you through the registration form when you create an account on our website. You provide us with your full name, e-mail address, and phone number.

In the billing and shipping sections, you provide us with: name, surname, delivery and billing address, payment method, and any additional information required to process the delivery.

Each time you visit our website, we automatically collect certain information such as your IP address, the pages visited, the date and time of access, the products viewed or added to the cart, and the device used.

How We Process Collected Data

The data collected is used exclusively for the purposes for which it was provided, namely: account management, order processing, order status notifications, invoicing, product delivery, resolving requests or complaints, and communicating with you regarding our products and services.

Who We Share Personal Data With

  • Courier companies – for order delivery.
  • IT service providers – for website hosting and maintenance.
  • Public authorities – when required by applicable law.

All data transfers are carried out in compliance with the security and confidentiality principles established by GDPR.

Retention Period

Your personal data is retained for 5 years from your last interaction with us. For invoicing purposes, data will be stored for 10 years in accordance with tax legislation.

Your Rights Under GDPR

  • Right to information and access: You can request confirmation and a copy of the data being processed.
  • Right to rectification: You may request the correction of inaccurate data or completion of incomplete data.
  • Right to erasure (“right to be forgotten”): You can request the deletion of your personal data, under the legal conditions provided by GDPR.
  • Right to restriction of processing: You can request the limitation of data processing in certain cases.
  • Right to data portability: You may receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Right to object: You can object to data processing for direct marketing or for reasons related to your particular situation.
  • Right not to be subject to automated decision-making: Including profiling that produces legal effects or significantly affects you.
  • Right to lodge a complaint: With the National Supervisory Authority for Personal Data Processing, Bd. G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania, Tel: +40 318 059 211 / +40 318 059 212, E-mail: [email protected].

Cookies

Cookies are small text files stored on your device when you access our website. They do not contain software, viruses, or spyware, and cannot access information from your device.

Cookies are used to recognize visitors, improve browsing experience, perform anonymous statistics, and display relevant advertisements without personally identifying the user.

Under European law (GDPR and the ePrivacy Directive), non-essential cookies are stored only with the user’s explicit consent. You can block cookies from your browser settings; however, this may affect the proper functioning of the site (for example, adding products to the cart or logging into your account).

Our website uses third-party services for analytics and advertising, such as:

Changes to This Policy

We reserve the right to update this Privacy Policy whenever necessary. The updated version will be published on our website, with the date of the latest revision displayed at the end of the page.

Last updated: October 2025